Below you will find more details on the Star Quality Virtual courses being run online.
This bitesize training builds on the concepts from the Star Quality books. You can
join whichever course you want to explore in more detail, or make it a habit and join
each month.
Monica Or is a hospitality industry expert and Amazon best-selling author dedicated
to assisting hoteliers in creating memorable guest experiences. With a focus on
strategic initiatives and attention to detail, she ensures that hotels not only delight
their guests but also develops a loyal customer base that serves as a passionate
advocates for their business
